1. Introduction & Scope
atg90 ("we", "our", or "platform") provides a reliable online betting and gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use our website, mobile version, or related services, why we collect it, how we process it, and how we keep it secure.
By using our services, you accept the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services and contact us.
This Policy supplements our Terms and Conditions, and both documents should be read together.
2. What Information We Collect
We collect information in two different ways: what you provide directly, and what is collected automatically.
2.1 Information You Provide
When you register or use our services, the following information is collected:
- Full name and date-based age verification details
- Valid email address and contact number
- Residential address and national identity card details (for identity verification)
- Financial transaction details such as bKash, Nagad, Rocket account information and bank account details
- Deposit and withdrawal history
- Messages sent to customer support and communication records
2.2 Automatically Collected Information
The following information is collected automatically while you use our platform:
- IP address and device identification details
- Browser type, operating system, and device type
- Session duration and page navigation details
- Information collected through cookies and similar tracking technologies
- Gaming activity logs and betting history
- Login time and location details
Important: atg90 never stores your full payment card number or PIN. Once a financial transaction is complete, only the transaction reference number and a brief description are retained.
3. Purpose of Data Use
We use the information we collect for the following legitimate purposes:
3.1 Account Management
Personal information is essential for creating, verifying, and managing your atg90 account. The identity verification process ensures that only individuals aged 21 or above can use the platform and helps prevent fraudulent activity.
3.2 Financial Transaction Processing
Financial information is used to process deposits and withdrawals smoothly via bKash, Nagad, Rocket, and bank transfers. This information is needed to verify the minimum ৳100 deposit and ৳800 withdrawal processes.
3.3 Platform Improvement & Service Customisation
By analysing users' gaming behaviour, we improve service quality, add new features, and customise the experience according to each user's preferences.
3.4 Security & Fraud Prevention
Specific information is used to monitor and investigate suspicious activity in order to protect our platform and all users.
3.5 Legal Compliance
Information may be retained as required to comply with applicable laws and regulations, and where necessary for any legal proceedings.
3.6 Communication & Support
Contact information is used to provide 24/7 customer support via live chat and email, to send important account-related notifications, and to resolve your complaints.
4. Data Sharing & Third Parties
atg90 never sells your personal information or transfers it to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:
4.1 Service Providers
Only the minimum necessary information is shared under contract with trusted third parties for payment processing, identity verification, cybersecurity, and technical infrastructure management. These parties are bound to comply with our privacy standards and may not use the information for any other purpose.
4.2 Game Providers
Our platform includes services from game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and others. Limited gaming data may be exchanged with them as needed to verify gameplay and results.
4.3 Legal Requirements
Information required by law may be disclosed in response to a court order, legal process, or valid request from a competent authority.
4.4 Business Changes
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the relevant parties, but the terms of this Policy will continue to apply.
5. Data Security Measures
atg90 applies industry-standard technical and organisational measures to protect your information:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted over encrypted channels.
- Password Hashing: Your account password is never stored in plain text; only an encrypted hash is kept.
- Access Controls: Only authorised staff may access personal information for specific required purposes.
- Regular Security Reviews: Our systems undergo regular security testing and vulnerability assessments.
- Data Backups: Secure backup measures are maintained to prevent data loss.
- Two-Factor Verification: Additional identity verification is applied for sensitive operations.
However, complete security on the internet cannot be guaranteed. Even with our best efforts, no method is 100% secure. It is therefore your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.
6. Cookies & Tracking Technologies
Our platform uses cookies and similar technologies that enhance your browsing experience and ensure the functionality of our services.
6.1 Essential Cookies
These cookies are essential for the basic functionality of the platform — such as maintaining login sessions, managing security tokens, and saving language preferences. Without them, the service will not work properly.
6.2 Performance Cookies
These cookies collect information to help us understand how users interact with our platform. This data is aggregated and anonymous, and is used to improve service quality.
6.3 Cookie Controls
You can disable cookies from your browser settings, but doing so may prevent some important platform features from working. Visit your browser's help page to learn more.
7. Data Retention Period
We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations.
- Active Account: All information is retained for as long as your account remains active.
- Closed Account: Even after an account is closed, financial and identity-related information is retained for a specified period in accordance with applicable law.
- Logs & Session Data: Technical logs are generally deleted automatically after a set period.
- Legal Retention: During any dispute or legal process, relevant information is retained until the process is concluded.
8. Your Rights & Controls
You have the following rights regarding your personal information:
8.1 Right of Access
You may request a copy of the personal information we hold about you at any time.
8.2 Right to Rectification
If any of your information is inaccurate or incomplete, contact us to have it corrected or updated.
8.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may not be immediately deletable due to legal obligations or ongoing financial transactions.
8.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, in particular for marketing communications.
8.5 Right to Data Portability
You may request your information in a structured, commonly used format.
To exercise these rights, contact our support team. We will verify your request and respond within a reasonable time.
9. Protection of Minors
atg90 strictly provides services only to individuals aged 21 or above. We do not knowingly collect personal information from any minor. If we hold any information that was inadvertently collected from a minor, we will delete it immediately and close the associated account. If you suspect a minor you know is using the platform, please notify us without delay.
10. International Data Transfers
Our servers and processors may be located in various countries. Even if your information is processed outside Bangladesh, we ensure that all parties involved comply with the protection standards described in this Policy and that your information is adequately protected.
11. Changes to the Policy
We may update this Privacy Policy from time to time. If any significant changes are made, we will send a notification to your registered email or on the platform. Continued use of the service after a change means you have accepted the updated Policy. We therefore recommend reviewing this page regularly.
12. Contact Us
For any questions or concerns about this Privacy Policy, or to exercise your rights, contact us: